I Broke My Smartphone: Can it be Repaired?

So, you broke your smartphone again? Was it a cracked screen? Battery Damage? Water Damage? Whatever it is, we have you covered and we have seen it all so we don’t judge if this IS the third time you dropped your phone in the toilet. No worries, we are here to help! Below are the most common types of repairable smartphone damage:

Battery Damage:

Battery Damage is usually not a big deal. If your phone will not turn on and the battery looks puffy and swollen, it might be time for a new battery. Batteries will run anywhere from $13.00 to $40.00. If the battery looks okay and your phone still does not turn on, there might be something wrong with the device.

Water Damage:

Water Damage can be something that your phone can survive depending on the model and the type of liquid situation. Simple spills can most likely be repaired, but bigger liquid mishaps will require a larger investment as parts will need replaced.

Broken Screen:

There are two types of screen cracks: Inner and Outer. You can tell if the screen is cracked on the inside if when you look at the front of your phone you are seeing rainbow stripes across it. A phone that is cracked on the outside will look like a regular crack that a piece of plastic would have on it if it broke. A cracked inside is going to be more expensive than a cracked outside.

 

If you have experienced any of the above, reach out to us! We will get you fixed up and out the door in no time.

Get a Smart Phone Already

“Roughly 58% of searches are done on a mobile device,” according to Search Engine Land. What does this mean? It means most people are using their smart phones to get information they once only used their desktop for. Maybe you know you need a smart phone to make your life easier, but what exactly does that entail?

Easy Access to Goods/Services

Businesses are making their products/services easier for consumers to access. That can come in the form of doing a quick search and click to get directions to a nearby restaurant. This can even come in the form of an ad that brings you to a text message you can then send to that business requesting information on products or services.

Entertainment

The amount of apps, games and videos available on smartphones are limitless, leaving you entertained for hours on end. You will never be bored while waiting on a friend to meet you for dinner or when you’re stopped at a red light. (We don’t recommend this, but everyone does it.)

High Tech

Technology is changing quickly. One of the newest changes is the fact that you can use your smart phone to hook up to virtually any device around the house in order to control music, the temperature in your house, change television stations, feed your pet or even start your coffee for you.

The examples above are just a few ways smartphones can help to simplify your life.  Considering all the above and the fact that 2.87 billion people in the world will be using smartphones by 2020, according to Statista, it is something no one can ignore. Businesses are making their products more easily accessible for consumers on mobile, you can find anything to keep you busy and technology is changing rapidly. So, do you need a smartphone? The answer is yes and if it breaks, call the industry leader in quick, affordable repair.

10 Years Later: How Have Smartphones Changed since the iPhone?

AppleIt may be hard to believe, but it’s been nearly 10 years since the first iPhone was released. While it wasn’t necessarily the first “smartphone”, it was the first commercial smartphone to use touch as the primary way of input. We know now that the first iPhone created a shift in the phone industry that we can’t go back from, but have smartphones made massive changes in the past 10 years? Let’s break down what really has changed since the original iPhone was released.

Build

Perhaps the most obvious change in smartphones is the size, weight and durability. The original iPhone weighed 4.80oz and was 0.46in thick. Compare this to a modern phone like the Samsung Galaxy S7 which weighs 5.54oz and is 0.30in thick, you see that we’ve packed more into a smaller case. Not only have screens become more shatter-resistant, but the latest trend has become one-piece bodies and screens. It’s becoming more common to find a single aluminum body with the glass touchscreen. So our phones are thinner, stronger and better looking.

Processing & Storage

Processing and storage capabilities is where the greatest strides have come. The initial iPhone was equipped with basic Wi-Fi connectivity and Bluetooth technology. The maximum storage was 16 GB and there was 0.125 GB of RAM built in. Modern phones have a minimum of 32GB of storage built in with up to 1TB of additional storage available through microSD cards. Additionally, some phones are built with 4GB of RAM which is comparable to some computers being sold today. We’ve went from single core processors to octa-core processors. As far as processing and storage goes, most modern phones are more powerful than many computers available during the time when the iPhone was released.

Battery

When it comes to battery, however, this is where the least progress has been made in smartphones. The original iPhone had a standby time of 250 hours. Ten years later, the iPhone 7 has a standby time of 240 hours. That’s right, the battery life has actually become shorter! The real improvement is in the length of time it takes for a phone to go from 0% to 100% battery charge. In many new smartphones, a full charge takes less than 1.5 hours. This means a phone may last longer, but instead of your phone needing the entire night to charge, it only takes a lunchbreak to charge your phone.

Features

The improvements we hear about with every new smartphone are the features. Fingerprint scanning? Check. Facial recognition? Check. Full GPS capabilities? Check. 4K video streaming? Check. There are certainly no lacking features in modern smartphones.

If you remember the first iPhone launch, it’s easy to see how far we’ve come in 10 years. Even after all this time, smartphone manufacturers still haven’t been able to solve the biggest issue: screen shattering. Even with new screens and cases, all it takes is a fall from pocket height to render your phone useless. If your phone breaks, reach out to us online, over the phone, or stop in the store to get it fixed. We’ve been repairing smartphones since they launched, so we understand what it takes to make them better.

Previewing the Galaxy Note7

Galaxy Note7

As we approach Samsung’s August 2 event, the rumor mills have been busy leaking photos and speculating on the features and specifications of the highly anticipated Samsung Galaxy Note7. Here’s what we know so far:

Release Date

Most likely, Samsung will present this smartphone at their Unpacked event on August 2. An official release date is unknown, but it’s likely that the Galaxy Note7 will be available right away. The Rio Summer Olympics start on August 5 and Samsung is the official wireless partner.

Iris Scanner

The latest leaks out of China confirm an iris scanning feature on the Note7. The leak, which is detailed here through Gadgets 360, shows two pictures of the new device. One of the images shows eyeholes on the top half of the screen and a pattern unlock in the bottom half. The other image gives details on how users will be able to use the iris scanner.

Dual-edge Display

Another rumor hints at a dual-edge display on the Galaxy Note7. The Note5, released last year, did not have this feature due to technical difficulties, but it seems as though Samsung has resolved these issues. The dual-edge feature means that the device will be curved on both the left and right sides.

Specifications

Other tips detail the specifications for the Note7, notably that this device will be the first handheld phone featuring a 256GB inbuilt storage option. According to the leaks, it will include a 5.7-inch QHD Super Amoled display, 6GB of RAM, a 12-megapixel rear camera, a 5-megapixel front camera and an Android 6.0.1 Marshmallow operating system.

As of right now, we only have leaks and rumors to go by. After the official presentation by Samsung, we’ll have much more on the Galaxy Note7 and other announcements from Samsung’s Unpacked event. Stay tuned.

Four New Features Coming to iOS 10

iOS 10

At their most recent keynote address, Apple unveiled their latest operating system, iOS 10. If you’re a developer, it’s available to you today. For the rest, a public beta will be released in July and the official release date will come in the fall of 2016. Let’s dig right into the features and what’s new with iOS 10!

Raise to Wake

As the name suggests, with iOS 10 you’ll simply be able to lift your phone up to get an overview of your notifications and updates. With 3D Touch, you’ll be able to interact and respond immediately from the lock-screen. As many experts have noted, this is similar to what Google has been working on within Android devices. Raise to Wake isn’t the only iOS 10 feature that seeks to compete with Google.

Siri Improvements

Personal assistants, like Siri, seem to improve every year, but when will the next major leap in this technology come? Apple wants you to its coming with iOS 10. One of the major changes will be the ability for third-party apps to work with Siri. For example, you will be able to ask Siri to get you a ride through Lyft. Based on the same deep learning system that Google uses, Siri will use more contextual awareness in order to give you intelligent suggestions. You’ll also be able to talk to Siri in a more normal, natural way.

Messaging

The most frequently used app within iOS is Messages and it seems as though Apple realizes that because the app is receiving a major overhaul. Apple wants to change the way you text by allowing you to use your own handwriting within texts, change the size of message bubbles to indicate tone and use a variety of new stickers, animations and draw-over capabilities for multimedia messaging. In a way, texting is becoming more like Snapchat. Invisible Ink will allow users to send photos that remain hidden or blurry until they swipe to reveal it to the receiver. In their keynote, Apple used a picture of an engagement ring as an example.

Apple Maps

In a new survey, nearly 70 percent of iPhone users said they preferred Google Maps over Apple Maps. This is a preference that Apple clearly wants to change so they completely re-designed their Maps in iOS 10. Following the trend of intelligent assistance, more predictive features will be available such as restaurant suggestions and alternative routes. Maps will also be opened up to developers which will allow users to book restaurants, pay for rides and more all without leaving the Maps app.

iOS 10 will be compatible on all Apple devices except for the iPhone 4s, iPad 2 and the iPod touch 5th generation. There are many more features coming to iOS 10 than the few listed above. You can learn more from Apple here. A quick tip on when to download a new operating system: if you don’t care about experiencing it first, wait until after the fall 2016 release so Apple can work out all the bugs.

Should You Purchase Samsung’s Warranty with Your Device?

You have wanted a new phone for a while, you’ve done the research, talked to a sales person and are ready to checkout. One of the final questions before you make the purchase is often, would you like to purchase the manufacturer’s warranty?Samsung Warranty

If you’re buying a Samsung device, their warranty is called Samsung Protection Plus. Starting at just $99.00 for a 2-year plan, this warranty covers mechanical damage and even accidental damage, such as a cracked screen resulting from a drop.

Not a bad deal right? Actually, compared to other manufacturers’ protection plans, this isn’t a bad one. However, keep in mind that there is always fine print with these deals. See for yourself right here. For example, although Samsung claims to provide two replacement phones for accidental damage within a 12 month period, they aren’t giving these away for free. There will often be a deductible associated with these replacement options.

Considering the fragility of modern smartphones, warranties are not always a bad option! Just remember, there are other options as well. Cellular Repair & Exchange is one of those options. We provide ultra-competitive pricing on device repairs, prepaid services and replacement phones. Call us for a quote today!

Do Androids fail more than iPhones?

According to a report from Blancco Technology Group – a mobile device diagnostics firm, the failure rate for Android devices was 44 percent, compared to 25 percent for iOS devices. The Samsung Galaxy S6 and Samsung Galaxy S5 had the highest rates of failure among Androids, while the iPhone 6 and iPhone 5s models failed the most out of all the iOS devices that failed in this specific test.Androids

Are these fail rates surprising to you considering how much Android and iOS devices dominate the market? Some might say that the high rate of failure occurs because of the lack of competition in the market. Whatever the reason – the bottom line is that as great as modern smartphones and tablets are, they aren’t the most durable technology and they certainly aren’t cheap to replace or fix.

At Cellular Repair & Exchange we don’t want your device to break or fail. But considering the fail rate of the two biggest smartphone platforms in the world, we realize the importance of providing affordable and efficient solutions. If you’re having device trouble, call us for a quote, stop in to one of our stores, or ship us your device for repair.

Android and iOS Share of Smartphone Market Continues to Increase

Smartphones and Politics have one thing in common in the United States – there are only two major players that dominate the market! Like Republicans and Democrats, Android and iOS are the two main options for most people. The Windows Phone may be comparable to Libertarians and Green Party supporters and the BlackBerry represents a political trend of the past. One that continues to die out quickly.

According to eMarketer, Android has a 52.0% share of the market in 2016 and iOS holds a 43.5% share. Windows, BlackBerry and Other possess 2.6%, 0.8% and 1.1% respectively. See the chart below for the full statistics from 2014-16.

smartphone market

Although Android Operating Systems still lead the way, iOS has gained a full percentage point of the market share in the last 2 years. We’ll see if this trend continues throughout the year after Apple recently unveiled smaller devices that they hope will snatch up Android users.

Where will the market go from here? It probably won’t change much in the next couple of years. It would take drastic change for Windows and BlackBerry to start seeing an upward trend in market share. You can count on Apple and iOS continuing to release updates that improve their Operating Systems in an attempt to dominate the market even more. At this point, it might be more realistic to see a third political party make a run sometime soon than a third smartphone OS.

Apple Unveils Smaller Devices at Event

Apple Event

We are used to seeing Apple make some pretty major announcements at their keynote speeches. However, some people were calling yesterday’s Apple keynote boring and according to CNBC, stock Shares in the company actually fell during the event. What had everyone so unimpressed?

The iPhone SE

Apple launched their most affordable phone yet, starting at just $399. The 4-inch screen makes it look like an older model or a mid-range Android device, but the SE comes equipped with the latest operating system and all the capabilities and power of the iPhone 6s.

The Smaller iPad Pro

With the same name as the 12.9-inch model, Apple released an iPad Pro that is only 9.7 inches. This is the same size as the original iPad, but it weighs less, features better specs than the 12.9-inch iPad and has an adaptive new four-speaker system. It starts at $599 for 32GB of storage, with the most powerful models capable of holding up to 256GB.

iOS 9.3

The newest operating system has everyone discussing Night Shift. This feature removes the blue light emitted from the screen that can apparently strain your eyes in the dark and cause sleeping problems. We’ve heard over and over that looking at your phone right before you fall asleep isn’t the best way to get the most restful z’s. Now, Apple has a solution for that. They also announced new 3D Touch shortcuts, new health apps and new abilities in Live Photos.

While Apple didn’t make the biggest splash in their March, 2016 keynote, they still released some fairly significant new devices and features. Perhaps in going back to a smaller iPhone and iPad, Apple is trying to reach users it missed out on the first time around. Will it help their stock prices, which fell 15 percent over the last year? Time will tell.

Most Common Tablet Problems and Solutions

Tablet Problems

Is your tablet not working properly? Don’t stress about it, you’re not alone! You can always bring it into our offices in Tulsa or Little Rock for a same-day fix and turnaround. However, maybe it’s a simple issue that you can fix on your own. Here are a few common problems and easy solutions:

“My tablet keeps locking up”

This happens sometimes and you can fix the problem by holding down the power/lock key for 8-15 seconds. After that, your tablet should reset by turning itself on or off.

“My battery won’t charge”

Start with the obvious – is the socket providing power? Is your charger damaged? Is your tablet able to charge with a standard USB cable or does it need a specific one? Try using different chargers, if it still doesn’t work, bring it into us.

“My touchscreen isn’t responding properly”

If your tablet doesn’t have a lot of memory space, its touchscreen may be slower to respond. Try closing out all of your apps and deleting items you no longer use.

At Cellular Repair & Exchange, we fix anything from Samsung tablets to Toshiba tablets to iPads. If you’re experiencing any issues and cannot find the right solution – call us, ship or drop-off your device, or stop into one of our stores.